Privacy policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or shop with us online. We are committed to respecting the privacy and security interests of all visitors to our website. We are the sole owner of the information collected on this site. We will not disclose, sell, share or rent this information to any other individual or entity except as disclosed in this statement.
Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All information sent to this site is protected by SSL session (https), the industry standard in protecting against disclosure to third parties.
Collection and Use of Personal, Non-Personal Data
We reserve the right to log and analyze information gathered from a user’s visit to this website. This information includes personal (name, email address) and non-personal (browsing patterns, number of site logins) data as outlined below.
Personal Data Collection and Use
Personal data is collected when users provide information to us. As an example, a user may request to be added to our email communications. Additionally, when a user creates a new online account on this site, personal data, including, but not limited to, name, email address, and phone number are captured. We use this information in a number of ways as part of normal business communications. Personal data may also be used to communicate marketing or promotional information that we feel may be of interest to you. As a user, you have the option to unsubscribe from marketing or promotional email communications at any time.
Non-Personal Data Collection and Use
Non-personal data collected include your web usage patterns when you interact with this website. We use tracking technologies to capture data that is intended to better understand how users interact with our website, measure the success of marketing campaigns, and to ensure that the user experience is optimized.
Tracking Technologies
This website uses technologies like cookies, tags, scripts, and logs to capture details specific to your browsing patterns when you visit our website pages. We use third-party analytics packages to make sense of this data and understand how users interact with our site. None of the information collected is personally identifiable.
Analytics Software
We use various analytics software which all operate similarly. These applications are technology services that help us better understand your experiences on this website (e.g. how much time you spend on which pages, which links you choose to click, what you do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. These services use cookies and other technologies to collect data on your behavior and your devices; in particular device IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website. They store this information in a pseudonymized user profile. Neither they nor we will ever use this information to identify individual users or to match it with further data on an individual user.
Disclosure of User Data to Third Parties
We do not share non-personal data, as described above, with third parties.
Third-Party Links
This website contains links to other sites. Please be aware that we are not responsible for the content, security, or privacy practices of any other sites. These linked sites are only for your convenience and therefore you access them at your own risk.
Account
We reserve the right, in its sole discretion and without prior notice, to discontinue user accounts and/or passwords for any reason whatsoever.
Periodic Updates
Please check this page for periodic updates on our policies regarding any personal information you've provided to us via our website. Thank you for visiting us online. We appreciate the opportunity to serve you.
The Trailer Guys
The Trailer Guys is a Canadian-owned business that offers the confidence you need when shopping for your RV parts. Our parts store opened in 2017, serving Eastern New Brunswick campers. It is now possible to receive the most reliable and up to date information on your RVs. Enjoy browsing in-store or online as we keep bringing the best products at the best prices. We stand behind our products and their quality.
In 2023, we decided to bring our great services online to better help our fellow Atlantic Canada campers. Our customers are tired of paying high priced items and so are we which is why we always keep our prices low, low, low!
Real customer
This place is absolutely amazing. They are so helpful and efficient. They were able to repair our unit and have us back on the road in a very short time. Polite and knowledgeable. Thank you
Real customer
The owners and staff are very professional and knowledgeable. They have a good stock for RV parts. We did a lot of maintenance on our trailer this summer, and they had everything we needed. I recommended this place to my friends and travelers passing through Shediac. Thank you Trailer Guys! :)
Real customer
Anyone who owns a trailer, no matter how new or old, knows that stuff happens. And when it does, what a relief to have someone to turn to that you trust. Professional, competent, caring and responsive. You’re made to feel like you’re the only client as busy as it gets sometimes. Thank you Rémi, Daniel, Roger and Estelle. You are the absolute best. I feel we’re in good hands, learning along the way with you. You deserve a 10 star, not 5!!
Real customer
The Trailer Guys are the best! On our way to Newfoundland from Michigan, Remy fixed our refrigerator and on our way back, Mike replaced our converter. Fair prices and excellent service! And the whole crew is really nice!
Real customer
Theses guys have been incredible. Been there for a emergency on a monday monrning at 8h. They repaired the sewer evacuation system very promptly whith the particiption of all four workers and owner. Big thanks for such a great service.
Real customer
Ok at first I was like ya right no way this shop can have suck a good rating. I was so wrong this shop is the best shop I have dealt with for trailer repairs. I call many places around moncton for weeks and this shop had the best rate and repair was done in no time. Next day service. So thank you, Trailer guys for getting us back on the road. Kelowna BC
Real customer
Good and fast service. Had my trailer inspected here and it was a good experience. They also carry lots of things you may need for your RV or trailer.